The Operator's Note https://dwksolutions.com/blog First-hand analysis of ERP and operational software, from inside the implementations. en-us Mon, 11 May 2026 16:35:39 GMT When to Customize Your ERP (And When to Change Your Process Instead) https://dwksolutions.com/blog/when-to-customize-erp https://dwksolutions.com/blog/when-to-customize-erp Every ERP customization is permanent. A framework for knowing when to customize, when to change your process instead, and what the maintenance cost really looks like over time. Mon, 11 May 2026 00:00:00 GMT ERP The Post-Go-Live Cliff: Why Month Four Is When ERP Implementations Actually Fail https://dwksolutions.com/blog/post-go-live-cliff https://dwksolutions.com/blog/post-go-live-cliff ERP implementations don't fail at go-live. They fail at month four when nobody's looking. The four failure patterns of post-go-live, how to detect them early, and what to plan for during selection. Sun, 10 May 2026 00:00:00 GMT ERP When to Walk Away From an ERP Project Mid-Implementation https://dwksolutions.com/blog/walking-away-mid-implementation https://dwksolutions.com/blog/walking-away-mid-implementation Most failed ERP projects keep going because nobody in the room has authority to stop them. The warning signs that mean stop, the political moves that make stopping survivable, and how to actually do it. Sun, 10 May 2026 00:00:00 GMT ERP The Integration Tax: When Your Three-Vendor Stack Costs More Than Your ERP https://dwksolutions.com/blog/integration-tax https://dwksolutions.com/blog/integration-tax ERP doesn't live alone. The mid-market default stack is ERP plus CRM plus WMS plus EDI plus e-commerce plus BI. Why TCO blows out at the integration layer and how to score it during selection. Sun, 10 May 2026 00:00:00 GMT ERP The ERP Demo Is Theater: How to Evaluate Vendors When Every Pitch Looks the Same https://dwksolutions.com/blog/erp-demo-theater https://dwksolutions.com/blog/erp-demo-theater Every ERP demo follows the same script because it's built to do the same thing: close the deal. What the demo hides, what to demand instead, and the walk-away signal when a vendor refuses your data. Sun, 10 May 2026 00:00:00 GMT ERP What ERP Vendors Don't Tell You About the True Cost of Implementation https://dwksolutions.com/blog/true-cost-of-erp-implementation https://dwksolutions.com/blog/true-cost-of-erp-implementation What ERP vendors don't tell you about the true cost of implementation. The internal hours, opportunity costs, and timeline overruns that never appear in the vendor quote. Sat, 09 May 2026 00:00:00 GMT ERP